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How It Works

Get Started in 3 Easy Steps

From your first search to your child's first session — here's exactly how it works.

A Day in the Life

Search, Book, Learn — Confidence, Not Confusion

A few clicks is all it takes to put your child in front of a tutor who actually understands how they learn.

  • Create your free account

    Sign up at no cost. Tell us a little about your child — grade level, subjects they need help with, and any goals you have in mind.

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  • Browse vetted tutors

    Every BTGA tutor is identity-verified and brings real classroom experience. Filter by subject, schedule, or specialty to find your match.

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  • Book a session and start learning

    Pick a time that fits your family's week. Sessions happen virtually, with a meeting link generated automatically.

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  • Watch the confidence build

    After each session, rate your tutor and track your child's progress in your parent dashboard. Reschedule, pause, or extend any time.

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Step Up For Students

We're an Approved Step Up For Students Provider

Eligible Florida families can apply their Step Up For Students scholarship toward tutoring sessions with Bridge the Gap Academy. Stretch your scholarship further and give your child the personalized support they deserve.

Scholarship-Eligible Tutoring

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Sessions Built Around Your Child

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Real Teachers — Not Just Tutors

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Learn From Anywhere

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FAQS

Frequently Asked Questions

Quick answers to what families ask before booking their first session.

Contact Our Team

Use the search bar and filters on the "Find a Tutor" page to search for tutors by subject, availability, rating, and more.

Once you find a tutor, view their profile and select an available time slot that suits you. Click "Book Now" and follow the prompts to confirm your session.

You can cancel or reschedule a session up to 24 hours before the scheduled time without penalty. Cancellations within 24 hours may incur a fee.

Payments are made through our secure payment gateway using credit/debit cards or other available payment methods.

If your tutor does not show up for a scheduled session, please contact our support team immediately for assistance and to arrange a refund or reschedule.

After your session, you will receive an email prompting you to rate your tutor and provide feedback. You can also do this from your account dashboard.